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Technical Writer

Company: Beacon Red
Location: Abu Dhabi, UAE
CLOSES ON: 2021-05-28

OVERVIEW

Beacon Red is seeking to hire a Technical Writer to support the Mission Technology Department.

At the direction of the MTA Director or Program Manager of Instruction, work with Subject Matter Experts (SMEs) and/or other technical experts to create technical documentation.

    Education and Qualifications

    Requirements:

    At least a Bachelor’s degree in Software Engineering, Computer Science, or other IT-related fields

    Experience in curriculum or technical documentation development is advantageous.

    Skills:

    • Demonstrated knowledge of best practices in curriculum design, adult learning principles, and effective assessment strategies
    • Experienced in writing technical documentation
    • Sound knowledge of complex technical concepts
    • Exceptional writing skills with the ability to write original content free from spellings/grammatical errors
    • Giving quality and detailed documentation
    • Attention to details
    • An analytical mind with a problem-solving attitude
    • Good knowledge of Adobe FrameMaker, Microsoft Office (including Powerpoint) and similar authoring tools
    • Ability to deliver quality documentation under tight deadlines with changing product requirements
    • Experience planning, researching, writing and editing documents that need to be produced as well as defining the overall structure of the documentation set

    Key Accountabilities

    • Prepare, review, revise, and maintain technical documents to support training, including software and systems engineering, system operations, testing, and user documentation.
    • Writing easy-to-comprehend user interface texts, developer guides, student materials and manuals online help manuals
    • Working with in-house teams to obtain sound understanding of the products and their documentation requirements
    • Producing quality documentation appropriate for its target audience as well as capable to meet all applicable standards
    • Creating tutorials for helping the end-users in using software products
    • Creating and maintaining the information architecture
    • Analyzing existing and potential content while focusing on single-sourcing and reuse opportunities
    • Use customer feedback to drive content, process, delivery and improvements
    • Research topics to be documented based on information from variety of sources
    • Collaborate with and take direction from program manager, subject matter experts and instructors
    • Write for a variety of audiences, from non-technical end users to programmers, system administrators, and integrators
    • Gather and analyze technical and product information from various sources to document new or changing product functionality
    • Assist in planning, scheduling, and tracking documentation work to meet product release dates and client deliverables.